Return Policy
RETURN POLICY
At Kufber™, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
📅 RETURN WINDOW
You may request a return within 60 days of receiving your order.
📦 ELIGIBILITY FOR RETURNS
To be eligible for a return:
• The item must be returned in its original packaging
• Proof of purchase is required
• The item must not be damaged due to misuse or improper handling
🚫 NON-RETURNABLE ITEMS
We do not accept returns for:
• Products damaged through misuse, negligence, or improper use
• Items returned without original packaging
• Gift cards
• Personalized or custom-made products
💸 REFUNDS
Once your return is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be issued to the original payment method used during checkout. Please allow several business days for your financial institution to process the refund.
⚠️ DAMAGED OR INCORRECT ORDERS
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the issue so we can assist you as quickly as possible.
⏳ LATE OR MISSING REFUNDS
If you have not received your refund, please first check with your bank or credit card provider, as processing times may vary between financial institutions.
🌎 INTERNATIONAL RETURNS
For international orders, customers may be responsible for return shipping costs and any applicable customs fees unless otherwise required by law.
✉️ CONTACT US
For any return or refund questions, please contact us at:
We aim to respond within 24–48 business hours.