Shipping policy

SHIPPING POLICY

At Kufber™, we ship to customers worldwide and strive to deliver every order as quickly, safely, and efficiently as possible.

Processing Time

Orders are typically processed within 1 business day after payment has been successfully processed.

During holidays, promotions, or periods of unusually high order volume, processing times may be slightly longer.

Estimated Delivery Times

Region | Service | Estimated Transit Time*

United States | Express Shipping | 3–8 Business Days

International | Standard Shipping | Varies by destination, customs clearance, and local carrier

*Delivery times are estimates only and are not guaranteed. Unexpected delays caused by shipping carriers, customs, weather conditions, public holidays, natural disasters, or other events beyond our control may occur.

Tracking Information

Tracking information is sent by email within 1–3 business days after your order has been shipped.

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

If you notice an error before your order has shipped, please contact us immediately at support@kufber.com. We will do our best to update your shipping address.

Kufber™ cannot be held responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Damaged or Stolen Packages

If your package is lost in transit or arrives damaged, please contact our support team as soon as possible. We will investigate the shipment with the carrier.

If the shipment is confirmed lost or the product arrives damaged due to shipping or manufacturing issues, we will send one complimentary replacement in accordance with our Return & Replacement Policy.

Customs, Duties & Taxes (International Orders)

International customers may be required to pay customs duties, import taxes, VAT, or other fees imposed by local authorities.

These charges are determined by your government and are the customer's responsibility. Kufber™ has no control over these fees and cannot estimate their amount.

Contact Us

Questions about shipping? We're here to help.

Kufber™ Support

Email: support@kufber.com

Location: Santa Ana, California, USA

We aim to respond to all inquiries within 24–48 business hours.