SHIPPING POLICY

📦 Processing Time

Orders are normally processed within 1 business day after payment is confirmed.

🚚 Estimated Transit Times*

*Delivery times are estimates only. Delays may occur due to customs inspections, carrier backlogs, severe weather, peak holiday periods, or other factors beyond our control.

📬 Tracking Information

A tracking link is emailed within 1 – 3 business days after your order has been shipped.

Please allow up to 48 hours for the tracking link to become active.

⚠️ Important Notice

Shipping times may be affected by customs processing, carrier delays, public holidays, severe weather, or other events beyond Kufber™’s control. Such delays do not constitute grounds for cancellation, compensation, or refund.

📭 Lost or Delayed Packages

If your parcel appears lost or is significantly delayed, please contact support@kufber.com.

Our team will investigate with the shipping carrier. If the shipment is confirmed lost, we will send one complimentary replacement in accordance with our Return & Replacement Policy.

🏠 Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

Kufber™ is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

🌎 Customs, Duties & Taxes

International shipments may be subject to import duties, taxes, VAT, or other fees imposed by the destination country.

These charges are determined by local authorities and are the customer's responsibility.

✉️ Contact Us

Questions about shipping? We're here to help.

Kufber™ Support
Email: support@kufber.com

We aim to respond within 24 – 48 business hours.